We will be happy to answer your questions.

  • Please send general questions to:
    Phone: +49 89 839 315 000
  • Help desk for utility products:

Rather than vie Email you also can 'submit a request' via our support platform. Not only inquiries, but also problems and change requests can here be transmitted. Your inquiry is supported by a suitable dialog, so that your details are completed (e.g. specification of the version number) and transmitted to us in the appropriate form.

Information on logging in and registering, i.e. assigning a password, can be found under this Knowledge Base article.

  • If you have questions concerning our products and services:
    • For Germany, Luxembourg, German-speaking Switzerland and Austria:
      Phone: + 49 89 839 315 050
    • All other countries:
      Phone: +49 89 839 315 050